Refund policy
REFUND POLICY
If your purchased Product is faulty or delivery exceeded the period stated in these Terms, you may return it. You can do so only with proof of purchase and within 30 (thirty) days of receipt. If the product is faulty, we can either refund you or send you the same item, if available. We will refund the price of any defective Product, its applicable delivery or any reasonable charges you had in returning the item to us.
We consider “faultiness” to be applicable in the following instances:
- the quality of printing is poor;
- the print does not match the relevant display at the time of purchase;
- the Product is materially different (mismatched product type) than as presented in the campaign;
- the Product didn’t arrive within 30 (thirty) days upon completion of the purchase (please see the Delivery section for exceptions).
Delivery Time Disclaimers
The 30 (thirty) day refund policy may be nullified or extended due to random events such as adverse weather conditions, natural disasters, pandemics, political unrest, or postal worker labor disputes that may impact various delivery locations.
Return Shipping.
It is our policy to minimize the additional costs for any unsatisfied customer. Though we try to cover costs of return shipping whenever possible, in some circumstances you may be responsible for the cost of returning the Product to us in an undamaged condition.
Exceptions to the right to exchange or refund.
Please note that the right to refund or exchange product may not apply to some Products.
Samples.
All Products displayed on the Website are intended for illustrative purposes only. We cannot guarantee that display of the device you are previewing the Website on will accurately reflect the colour of the products. Size and proportion of actual products may vary as well from the visuals found on Website.